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Facets disappear after a full reindex

Oct 28·842 viewsSolved
HP
Hannah PriceContributor

After running a full rebuild of our catalog source, the Brand and Category facets stopped rendering on our listing pages. Results still come back fine. Anyone seen this?

▲ 31 kudos
PO
Priya OkaforCommunity Champion

Accepted solution

This happens when the facet fields lose their facet option during a rebuild because the field mapping was recreated. Make sure 'Use as facet' is enabled on those fields, then rebuild again. If you manage fields as code, check the field definition includes the facet flag.

▲ 27 kudos
HP
Hannah PriceContributor

That was it. Our mapping script recreated the fields without the facet flag. Thanks!

▲ 4 kudos